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HEllo, I'm
Yunus

Mid-Level Software Engineer

About

Professional Profile

Customer and solution focused, analytical, social, program team member or team leader:)

In business life and while producing new ideas; Is it beneficial for the customers,me, my team and my company...?

While solving a problem;
-Diagnose the problem clearly and redesign the system if possible and necessary.
-The solution must be permanently, it is not repeat again. If it will be, the risk must set to minimum.

While creating a process;
-The highest efficiency should be obtained with the least effort. (Time should be created for new ideas and socialization) -It should be simple and sustainable.
-It should be open to development. (There should be a regular feedback system) I should like being short and concise. Up until now, I have always worked in jobs I loved, my successes and failures have always added something to me.

If you want to learn, life is a great teacher :)

Download resume as PDF format

Skills

Just My Awesome Skills

Throughout my software career, the diversity of information always inspires me.

As you know and I think too:), instead of first learn something information and then accessing the product, it is best to first imagine to product and then pursue the information...

SQL Knowledge

Senior, 6 years

Coding Languages

Mid-Level, 3 years

Source Control

Senior, 5 years

Network SIP System

Mid-Level, 3 years

Software LifeCycle

Senior, 3 years

Technical Analyst

Expert, 16 years

Knowledge

Information is easily accessible and easily forgotten. I document information to make it permanent. When I need to an answer, I first check my own knowledge base. If there is missing information, I research and add it.

Frontend

  • React Js
  • NextJs
  • Javascript
  • HTML
  • CSS3
  • Bootstrap
  • Devexpress

Backend

  • Django Python
  • GoLang
  • .NET
  • NodeJs

DataBase

  • PostgreSQL
  • MsSQL
  • MySQL

DevOps

  • Docker
  • Nginx
  • AWS
  • CI/CD

Reporting

  • SAP BI
  • Tableou
  • MicroStrategy

VCS

  • Git
  • TFS

IDE

  • PyCharm
  • Visual Studio Code

Language Skills

My language skills required for communication are sufficient. I especially know technical terms very well.

English Intermedia
65
Turkish Native
99

Experience

20 Years Experience!

All the roles I have undertaken have enabled me to better understand software, system and technology integrations, with big data.
This is very important, Because you need to analyze customers and understand correctly, for produce solutions that meet these needs.

Pusula CX

Director of Software Development and Switchboard Systems

2024 - 2020
Analysis, design, integration, installation and maintenance process management of CRM systems with voice response and automatic distribution (Genesys, VocalCom) systems in call center systems (.NET)
Pusula CX

Software Development TeamLeader

2020 - 2018
Installation of CRM Systems and introduction of omnichannel support, end-to-end monitoring of processes.
Pusula CX

Financial Analysis and Reporting Specialist

2018 - 2017
In the database layer, effective visualization of raw and summary that required data for financial analysis and productivity monitoring for internal and external customers via MSSQL database.
Vodafone A.Ş.

Technology Services Supervisor

2017 - 2008
Team management, SLA monitoring, communication with internal and external customers. Consultancy on developing technology, security and smart devices support for mobile systems.
Vodafone A.Ş.

Technology Services Representive

2008 - 2005
Providing consultancy on developing technology, security and smart devices in mobile systems.
Vodafone A.Ş.

Customer Care Agent

2005 - 2004
Analysis and resolution of customer needs

Certification

A Journey Full of Success and Development

Contact me to any development project. We can build together all infrastructure for your scalable projects.

IAS,ISTANBUL

TROIA Programming Language

2019
The Backstage of Canias IAS. TROIA is a high level programming language which is designed by IAS (Industrial Application Software).
IRIS, ANKARA

Quality Management Systems

2018
If it is of good quality, it is efficient. You understand why you should not put quality in the background in your work.
FQC,İSTANBUL

PCI DSS V3.2

2017
Payment Card Industry Data Security Standard Protecting cardholder data and sensitive authentication data at every point where it is processed, stored or transmitted.
METRIC, ANKARA

SAP Advanced Report Design

2015
Subqueries, calculation contexts based on combined query results. Advanced query techniques with Web Intelligence. Creating complex formulas. Useful reporting features and summarized visualization of data.
Masters, ANKARA

Bussiness Communication

2010
The importance of communication within the team. The benefits of strong communication under a corporate roof.
Vodafone, ANKARA

Call Center Systems

2004
This training, given on call center dynamics, covers how to effectively analyze customer needs and what action plans are required. At the basic level, it provides expertise in various subjects such as switchboard structures, performance indicators (KPI), SLA, FCR, forecast.

Education

Just My Education

My education life, has always provided me with the necessary infrastructure.
As long as you spend time on education, the knowledge will carry you.

ANADOLU UNIVERSITY

Computer Programming

present - 2024
Computerized systems, automations, computer networks and Web service management
ANADOLU UNIVERSITY

Bussiness Administrator

2008 - 2004
Bachelor's Degree
AbidinPasa Technical

Electronic

1999 - 1995
Electronic Logic Diagram and Circuit Design

Contact

Let's Keep In Touch

Following new technologies, artificial intelligence technologies, music, billiards

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Yunus Sezen

awesome.
invincible.
unbeatable.
indestructible.